Live Plant Orders & Shipping; What you need to know:
As we want to offer the freshest plants possible to our customers, all live plants are ordered fresh to order from our suppliers weekly. Orders in by Sunday 1pm will be aimed to be shipped out by Thursday the following week. Any orders that miss this cutoff may be delay to the following week.
Orders including live plants will be sent out in full once the plants have arrived. If you require other items sooner, please place two seperate orders, or contact the store for more information surrounding timeframes etc.
We will do our best to supply the exact plant and variant ordered, but seasonal variation may mean some types are out of stock or not healthy enough to ship. In this case, we will substitute any out of stock plants with a similar plant to the same value. Please mention in your order notes if you do not want any substitutions.
Photo's on our website are indicative only and may differ slightly from the size/quantity you receive per pot/bunch.
While utmost care will be taken while packing and sending your order, we ship all plants at the full risk of the customer and are unable to offer refunds, replacements, or exchanges due to courier delays.